Dell Outlet Coupons

    Could be better

First of all, when you use the outlet, you should know that the website randomly releases the items you've placed in your cart before your 15 minutes are up. To continue, I purchased a refurbished, non-scratch/dent Dell Studio 1555 a month ago. The condition of the Dell seemed fine upon arrival. However, I realized the first time that I went to use my memory card and DVD drive that neither worked. It seems like Dell should have checked everything thoroughly before selling the item to make sure it works. I'm a software engineer, so I know a pretty good bit about computers. The drives/port were dead--not a software problem. Downloading new drivers did not make them work. I spent hours and hours on the phone with Dell (they kept transferring me from department to department). When I finally got the right department, I spent more hours on the phone burning (wasting) DVDs/CDs because the Dell support person wouldn't accept the fact that the drive refused to work. Apparently, Dell support people have a checklist of all sorts of things they are supposed to do before sending out replacement parts. Even though I had looked up the error code I kept getting in the Dell forums and the consensus was that I needed to replace the parts, the Dell representative said he wanted to look into my problem more the following day. It was time for him to get off work. I wasn't happy-- I already was behind several hours for my own job. To make a long story short, the man's manager called me the next day and immediately agreed that I needed new parts. It took about a week for all of my parts to get here for me to fix the computer myself. My wife was going to buy a Dell refurb to replace her dead Dell laptop. However, now, she has decided to go with another brand after having lost faith in the quality of the Dell refurbished notebooks.

    Great if you can find what you want

Dell Outlet has some great deals on random things. You probably won't find exactly what you want, but you should be able to find something close at a great price.

    Dell Outlet

Excellent site and good products. Easy sort capabilities and easy to find features. Only item missing is information about warranty. To see the warranty on a product, you have to put it into your cart. It would be a lot better if this were included in the details. Thanks Dell!

    Pleasantly surprised

I am trying to start my own business on a shoestring budget and need a new laptop. When I was googling, I discovered the Dell outlet. I was pleasantly surprised to find out that they have some amazing deals! They offer a great selection of refurbished and scratch and dent laptops with Vista (some even include a free upgrade to Windows 7), free shipping and a product warranty. Financing is also available. You can shop on-line or call their toll free number. I checked them out on-line first, but called to talk to a customer service agent who was very helpful and extremely knowledgeable of the merchandise. The inventory turns over quickly, due to the cost savings. They can't put a hold on the items, so don't call until you are ready to buy. I wanted to share this info so that others can take advantage of the savings. Spread the word!