Foot Solutions Coupons

    I have never felt so humilated

People who worked at the Forth Worth store treated me very badly. The first time I went and bought a pair of shoes they seemed very kind.

First,they measured my foot wrong. They tried to sell me a size 41 when I needed a 42. They tried to convince me that they could strech them out for me. This is not possible when you need a bigger size. When I mentioned this to them they kept insisting that I did not need a bigger size. I went home and my big toe started to hurt. So I returned them and exchanged for another type of shoe which also hurt my feet really badly but this time on the sides. However, at the beginning, they were fine so I started to wear them outside. This is when the pain began.

The next day I went and returned them again. At this point it was apparent that they did not like that I was returning the shoes. They tried to point out that I had worn them outside the house. I had been feeling so confident with the clogs that I made the mistake to wear them to the store. I was sorry but the only way to know if they truly worked for me was to wear them beyond the house. One thing is to walk on the carpet and another on the concrete. They said they did not want to do anymore business with me and they only took one pair back.

I am sorry but I cannot just buy a shoe because they say it is a good shoe. My feet can tell the real story. At this point, they were very rude and unkind. It was very humiliating as there were other people in the store. What kind of customer service is this? I needed to keep trying until I found the right shoe for my feet. I would have never returned if they were not hurting my feet.

Later on through another store I bought the same type of shoe (that I had bought through Foot Solutions the first time) in a bigger size and I love it!

    Great products!

Foot Solutions finds great products for people who need good foot support either because of their feet or because of their back. Sometimes the products can be found elsewhere for less, but, for example today, I can only find the slippers I want to get for my fiance in his size here.

    McAllen Texas - Foot Solutions

My visit to foot solutions followed a visit to my podiatrist. The staff was very educated and took their time to evaluate my problems. They were not pushy and made every effort to find several products within my defined budget. Unfortunately, the shoes I wanted were not available in the color I wanted, but I am sure I will be very satisfied with my purchase.

    Satisfied Customer

I ordered several times from FootSmart and was pleased with their prompt service. Unfortunately several of the items ordered were not right but they took them back without question and refunded my purchase. I would definitely do business with them again. They appear to have a very wide selection of products available.