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Wonderful flight.
I had a wonderful flight. Everyone was really helpful and very accomadating. i was very pleased with the service. the flight was on time and I cant wait to use their service.
| kira (Posted at 1:22 pm on July 17, 2010.)
Give and Take
Ok, I think the United Airlines has one of the best customer service departments to work with when your flight is delayed or cancelled and you need to be re-booked. Unually, they are quite accomidating and even will provide you an E-Certificate credit if they are not able to accomodate you the same day.
The thing I hate most about United is Chicago airport, always a delay or bad weather.The terminal is very cramped.
| Char (Posted at 3:17 am on June 16, 2010.)
flight attendent's general attitude
I have been flying UA and some Asian airlines between USA and Asia (Tokyo, Beijing, Shanghai, Seoul). I noticed Asian airlines' flight attendent's general attitude is much nicer than that Of UAL's. They seem nicer and warmer. UA's is kind of rigid and sometimes arrogant.
| tony from SF (Posted at 12:22 am on June 15, 2010.)
It's not all good...
I have been a member of United's Mileage Plus Program since 1986. I have seen the airline's service and offerings decline tremendously in that period, from full meals to snacks for purchase; from 2 free bags to none (unless you're Premier or above); speaking of which, I have seen the mileage requirement for Premier status increase to 30,000 miles, nearly impossible for anyone but a business person to attain. The seats are closer together and narrower, thus much less comfortable. First Class seats on the 757 are absolutely awful. So why do I continue to fly United? They are one of the few airlines which serve my home airport.
I see the glowing reviews already submitted, and can only surmise that most of the people who wrote them are not frequent travelers.
I must put in a good word for the United personnel at Albany International Airport. They are friendly and efficient. And most of the Flight Attendants are also very helpful and friendly.
Now if United would just get a heart for those of us who travel a lot, but not enough to be Premier or above....
| Grammymem (Posted at 3:28 pm on June 11, 2010.)
United
United was one of the best and cleanest planes I have used. The service was excellent.
| Jada M (Posted at 11:29 pm on June 2, 2010.)
Great Flight
I just flew on United Airlines to go to my Dads funeral and I really enjoyed this flight.The attendants were really friendly and I could not believe how much leg room I had compared to other airlines.It was clean too. I had the window exit seat and I am 70 years old and they were so nice to explain to me about not being able to remove the window and got me a great seat to replace the one I had. I was so glad to do so for safety sake.
| Janet Ferris (Posted at 10:35 am on May 27, 2010.)
Help with itinerary change
I think United is GREAT!!! My husband and I were traveling from Reno to Detroit and our flight was changed (and we were not notified by Cheaptickets). When I called and finally got United, they were wonderful about helping change our flight so that we were not spending 12 hours in LAX (laying over). They saved my trip.
| Me (Posted at 11:05 am on May 20, 2010.)
Great Customer Service Agents & Easy Travel
I recently took a trip from Fayetteville Arkansas to Denver Colorado. This one probably one of the easiest United flights I had ever been on. The customer service personnel in Fayetteville as well as Denver were polite, professional and quick. I have flown United many times out of Chicago Illinois and the customer service staff is always rude and never willing to make your travel experience pleasant. I think the CS people in Chicago need to take some serious lessons from the CS agents in Arkansas and Denver. I will definitely make United my choice when flying in and out of Fayetteville.
| Ann (Posted at 6:38 pm on May 11, 2010.)
Good experiences
I enjoy flying on United. Very convenient schedules and usually on time.
| Sarah (Posted at 5:24 pm on May 7, 2010.)
SAN DIEGO TO VICTORIA
We had the good fortune to be on United as we completed our cruise and holiday in San Diego. We can report that the flight via San Francisco was on time, crisp and easy. Great connections. The bags arrived in Victoria with us. United Air redeemed many other airline stories. We have advised several friends to use this great escape route into and out of Victoria.
| Donald (Posted at 11:22 pm on April 21, 2010.)
mediocrocy at best - but stuck with them
United simply needs more agents at their flight check-in counters. It is so aggrevating to wait in a long line and only 1 agent is working to check us ALL in!!!
Regarding the new Milage Plus automatic upgrade if a better seat is available program, seems like it is too good to be true when one lives in Chicago and almost EVERYONE on the plane is a Premier or better. I'll never get upgraded again.:(
| A Jurgeto (Posted at 6:29 pm on April 13, 2010.)
very Good
It really help with these coupons to the community and really helps if u are on a tight budget.
| freetravel4ever.blogspot.com (Posted at 6:39 pm on March 5, 2010.)
United Airlines IAD to KWI
United Airlines flight IAD to KWI was good. Flew in Economy Plus. While not as up-to-date as other airlines, seating is comfortable and managed to sleep a bit. Meal was good and well presented. Staff very pleasant and helpful. When going to Iraq it is nice to be able to relax on a 12hr flight.
| Dave (Posted at 12:06 am on February 16, 2010.)
I travel alot !
I travel at least 6 times a year across country now that may not sound alot to some people but my travel is not for bussiness . I usually go on United and I have always had a great experience . The way the people treat me is great , I have very long legs so I have been upgraded to economy plus every time for no extra cost . Now I do have one complaint but this is for all the airlines STOP THE UNCALLED FOR BAGGAGE FEES every flight I am on is booked full people are being bumped so dont give me the excuse you need to make money up somewhere because that is a load of you know what ! So thats about all I have to say , I am sure we all have the same concern . Thanks for reading.
| boomer (Posted at 12:57 pm on January 19, 2010.)
awsome
i think it is the best possible air line they are try ing there best to improve and tghe last time i flew them they make you feel at home atnd like the plane is a hotel not just a means of getting home
| alfred (Posted at 6:27 am on January 13, 2010.)
United gets an A
I have flown all over the world with United and they are very good. I have never had a flight canceled and only a few were delayed. I would say their planes seating may not be the most spacious, but the cost-to-bargain ratio is pretty good. I would give them a 7.5 out of 10.
| Adam Johnson (Posted at 2:16 am on November 23, 2009.)
Good Experiences
Good Staff. Clean On-Time, Friendly.
Always my first choice.
| RIR (Posted at 10:51 pm on November 21, 2009.)
Big Airline Co. & big plane
I'm a new member of United Airlines, and like UA fly to shanghai, China.
next month I will from Chicago ORD fly to LAx, I hope UA's price then AA is best.
| James (Posted at 12:47 pm on October 11, 2009.)
Submit a United Airlines Review
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