Overall Fox Rental Car has a 1 star rating based on 1 user reviews.
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I rented a mini van at your Orlando Office last May 3, 2014 & returned the said unit on May 17, 2014 at your Fort Lauderdale Garage. The charged amount on my rental agreement was $1,445.40 plus a deposit of $150 for a total of $1,605.40 on the premise that my deposit will be returned in full. To my surprise you overcharged me by $107.83 and your staff at your Fort Lauderdale office cannot explain to me why. They just told me to call your Orlando Office & so I did several times but always busy. Aside from the above-mentioned complaint, your customer service staff are not good in handing complaints/concerns of dissatisfied customers. I already emailed you a complaint thru your feedback system & until now no action is taken. I can't find the exact word to describe how exasperated I am. RA#MCO-128774
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