Mac Connection Reviews

I'm a firm believer in giving credit where credit is due. That being said, I could not have had a better shopping experience with PC/MacConnection. I searched all over the internet trying to find a good price on a new IMac and finally came across MacConnection. I placed the order on October 9, 2009 (Friday), but found out the item was on backorder. By October 13 (Tuesday), my order was processed and today (October 19) I received my IMac.

I first spoke with a representative when they called me to confirm I had actually placed the order and confirm my information; this was a pleasant surprise that they would actually take that extra measure of security. The second time I spoke with a representative was to clear up a billing issue (completely my fault). Both customer service representatives were extremely friendly and helpful. It's nice to see that even within these tough economic times, there is still an emphasis on customer service. They have definitely made a lifelong customer out of me!

this is my second macbook pro, i'm very pleased with macconnection prices and no tax in CA.

I love the pricing on Mac Connection, but hate the gimmicks of rebates, rather than cutting the price up front, they have you upcharged, and then issue you a rebate for the computers, and their customer service is only available M-F until 5pm Eastern time.

If you are in the Pacific Time Zone, you will have to call on your lunch hour from work in order to reach them before they go home for the day at 2 pm.