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Newegg Mall Reviews

Newegg Mall Reviews

Newegg Mall Rating Overall Newegg Mall has a 4 star rating based on 2 user reviews.

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5 Stars My husband has a droid

My husband owns a Droid. I told him, he was worth having one especially in light of his line of work. We just got it and were so amazed at how much it could do! We just left on vacation when it arrived. We don't even need a navigation G.P.S., it has it! In looking for accommodations for hotel we stopped at one town, I went in to check price and availability, he went on-line to do the same. When I came out he said he got a good price. We got half off our price. If we did not have the Droid we would have paid full price. The Droid was paying for itself! This is just one thing right from the start I could go on. Great investment.

(Posted at 7:26 pm on February 17, 2011.)

3 Stars Good expansion on a successful business

It only made sense for NewEgg to expand their product offering and to start a new "mall" to appeal to one-stop-shop customers. It's nice to have one store, with competitive prices, that can supply just about everything you'd like to buy online.

I am not, however, crazy about NewEgg's customer service in terms of product questions. Because they are primarily an electronics distributor, it's useless to ask the employees questions about non-related products that they sell. When I call customer service with a product question (for example, about a guitar they sell), I should not be told to call the manufacturer or look online at another site. I don't like the concept of companies that sell products they know little/nothing about, as how do you know they'll back the product up or know what to look for when buying from their distributors?

(Posted at 7:35 pm on January 18, 2010.)

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