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Overall Seventh Avenue Catalog has a 4.4 star rating based on 29 user reviews.
If there were a negative star rating that is what I would use
The customer service of this store is as lousy and negative as I have ever experienced. I believe none of the associates know what they are doing as I received a completely different answer from each associate myself and a representative from my banks bill pay department spoke with. There were a total of 10 people talked to in customer service and the credit department. They have a policy that deems it ok to keep money that was not due them for 30 to 45 days even when an account is showing a credit balance. Totally unfair. Were I to make a late payment I would be charged late payment fees. Wonder what the response would be if I charged them a late payment fee.
VLG (Posted at 11:07 am on October 11, 2018.)
Excellent
Everything in your catalog is excellent...easy to look for items that will make any house a Home!
Alicia (Posted at 11:46 pm on October 3, 2015.)
wonderful
some items are not as they appear when purchased then delivered. Maybe a little more detail. I love 7th Ave.
Marie Leiferman (Posted at 11:38 am on July 2, 2014.) Purchased a baseball necklace was very happy and there quick shipment very happy .
Very happy with my purchase and quick delivery
Denise (Posted at 5:58 pm on June 28, 2014.) Service
Great. with the small credit line I have been able to re-establish my credit and purchase items that I needed badly
Eli (Posted at 11:31 pm on December 20, 2013.) Very nice and easy.
I was able to get my girls what they wanted and have it shipped to them in Montana.I m sure they will love their new wagon with the raised sides and new personalized doll. the big plus is i can pay payments. Very nice and easy.
angela (Posted at 12:40 pm on December 8, 2013.) Unique Items
Whether I purchase clothing or home decor, I haven't been disappointed. The merchandise is good quality at a reasonable price.
linda (Posted at 9:44 am on July 28, 2013.) woldnt it be nice
I love all cataglog every item
mary (Posted at 3:13 pm on April 19, 2013.) Trashy service, Rep thinks poor service is funny.
My wife has placed a couple of orders.... Her mother decides to order something for my wife. When her mother placed two separate orders, giving them her credit card... seventh avenue, puts the order in my wife's name, runs a credit check, sends us a letter stating wife has to do 50% down payment. Result is two phone calls because we got two different letter a few days a part.
First phone call, I am told that I am a liar, that my wife had place the order that they did not know who placed the order.
Second phone call, Traci, the rep, laughed thinking it was funny that the seventh avenue mickey mouse company screwed up again and thought it was funny that I was agitated that they did the very same thing again. Got transferred to a Mark Williams, Lead rep, employee code MSW who inferred that I was a liar in that my wife didn't place the order and when I pushed the issue that my mother-in-law placed the order using her credit card, I was called a liar in that she never used her credit card rather she was committing fraud by placing an order under my wife's name. When I got tired of the crap line he was giving me I asked for the CEO. His reply was that the CEO did not use the phone. When I pushed for the accuracy of that statment, he had to recant and admit that he lied to me. Still didn't get CEO information.
BUYER BEWARE! THIS MUST BE A MICKEY MOUSE COMPANY RAN EVIDENTLY BY GOOFY AS THEIR CEO, DAFFY DUCK AS THEIR VICE PRESIDENTY AND AND PLUTO AS THEIR CFO.
The REVELATION OF THIS COMPANY'S INTEGRITY will now be seen. Let's see if "Goofy," "Daffy" or "Pluto" reads this comment, and has the tecnology available to return my phone call.
An Irritated, Agitated, Offended, X-Customer (Posted at 11:36 pm on December 27, 2012.) Does Work
YES IT DOES WORK 5/25 2012
Ramona (Posted at 3:08 pm on May 25, 2012.)View All Seventh Avenue Catalog Reviews
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