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Overall WestJet has a 4.3 star rating based on 32 user reviews.
I have flown with WestJet numerous times within Canada from Toronto to Ottawa, they are always on time and offers great service, with friendly staff. WestJet staff has always been helpful and ready to assist in sometimes difficult situations
Excellent Customer Service
People skills displayed by the flight crew were amazing. They made every effort to seat people comfortably once known seats were available during flight. Great sense of humour. To boot, we also arrived early. Can't wait to do it again!
Despite some of the luggage issues I have had with WestJet, the service has been phenomenal! I travel with them unless I can get a much better deal other places. Where I'm travelling most often, I always have the choice to fly through Hamilton, which is $15 less expensive than Ottawa, Toronto, or Montreal... means I can treat myself to a snack on the way!
WESTJET IS ALWAYS MY FIRST CHOICE
MY HUSBAND AND I LIKE TO TRAVEL WHENEVER WE CAN. WE SOMETIMES FLY TO CALGARY OR EDMONTON AS WELL AS WE MUCH PREFER IT TO DRIVING IF POSSIBLE AND IF WE CAN GET A GOOD DEAL. WE ARE USUALLY... ABLE TO DO THIS, AND OUR FIRST CHOICE IS ALWAYS WESTJET.
THERE ARE TIMES WHEN IT IS JUST TOO EXPENSIVE TO FLY WESTJET FOR TRIPS, HOWEVER, WE FEEL WE GET THE VERY BEST SERVICE FROM WESTJET AND IF ANY CHOICE, WE CHOOSE WESTJET...............
THEREFORE, AS FAR AS THE GOOD, THE SERVICE HAS ALWAYS BEEN EXCELLENT.
AS FAR AS NEGATIVE COMMENTS, SOMETIMES, THE PRICE IS JUST TOO DIFFERENT TO LET US STAY WITH WESTJET.
WE ENJOY YOUR STAFF, YOUR FLIGHTS AND ARE WESTJET CUSTOMERS WHENEVER POSSIBLE.
I try to buy everyhing on my Westjetb card to coolect points. Quite novel as I have only had the card for 2 months. On a recent trip to Cancun and overland to Belize I became sick and needed out. Called Westjet toll free, and they got me back to Calgary in a flash. No questions, no charges and home sweet home. My doc; has fixed me up and I am now trolling for a cheap flight with my favorite airline; Westjet. Thank you big time. nb. my Westject credit card also insures me for medical,accident, delays and my car rental//// Its all good!. The stewardess even thanked me for using a westjet CC? Now that's special!
Friendly staff and flights run on time.
Excellent Airline. Not happy about the extra fees for baggage
Best Airline to Fly With
Every time that I have flown with westjet I have had a great experience. I have used other airlines when flying internationally and the service doesn't compare. When flights are delayed or routes re-routed due to weather, they have always tried their best to make the circumstances enjoyable and comfortable.
What can one say.....Excellent...courteous service.
From the time you arrive at the check in counter until you board the plane....during the flight and when you de-plane the aircraft.... All my needs and concerns are met to the utmost. Is there another airline in Canada that one would want to use? I don't think so. FLY WESTJET>>> THE ONLY WAY TO GO. KEEP SMILING!
my likes and dislikes of Westjet.com
The option to have other days listed as a grid along the top too veiw the days prior and post the day you pick to fly to compare pricing and times
Noting on the right side how many seats are left at the praticular price
Breaks down the stops and duration of the flight
Website easy and straight forward to use
That yoy can sign in and feel apart of the westjet Family
It gives you a drop down menu when enetering a city, but automatically picks one witin writing the first 3 letters
It gives you the calendar 2 month veiw
Gives you the chioce to check in prior to flying and picking your seat
Gives you the option to print your boarding pass
Webiste very organized and thought out
When you see a good deal and go to book it, the page refreashes and the seat is gone. But thats just the way the cookie crumbles isnt it. Otherwise I have no dislikes. Its my favorite airline to fly with,
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