Just Lenses Reviews

I made an international order for 8 boxes of softlens. However, due to credit card problem, payment was not able to be effected. Thus I thought that my order would already have been defaulted, and i switch my order to another online site. To my amazed, 1 week later, justlenses informed me that my shipment had been shipped when my order from another site had proceeded smoothly and I received it in 10 days. On the other hand, 15 days later, my shipment from justlenses has not yet arrived. I feedbacked to them but what I had received from them were reasons.... although their total amount includes insurance charges but to no use. Now, my request is simple: when would i receive my order of contact lenses!!!