Staples Coupons

    VERY HELPFUL

PEOPLE ARE ALWAYS WILLING TO ASSIST YOU

    staples review

I like shopping at staples, I get free shipping to my house,and with 3 children that is a plus.

Prices are great.

    Overpriced, Poor Selection

I've never been impressed by Staples. To be fair, I've never shopped online, so my thoughts are based on in-store experiences for the stores in my district (Fox Valley, WI), as well as stores I've gone to in Boston (Fenway Park, Brookline Village area) and Minneapolis.

First, every Staples store I go to seems understaffed. There is generally 1-2 cashiers, a customer service rep, a sales lead, and a couple of other sales associates. When the store isn't busy, this shouldn't be a problem. However, in every Staples store I've gone to, a majority of the staff congregates in the front of the store and spends very little time on the floor, trying to help customers unless they seem lost. Though some people may prefer this (as they feel less pressured), I really don't like that. Plus, when the store IS busy, there's almost never enough staff on hand to help customers out where it's needed, like in cameras, computer accessories, or other areas where merchandise is stored in locked high-shrink closets.

Second, there is a fairly poor selection of products at most Staples stores. I'm speaking mostly about computer accessories here, as that's what I'm usually shopping for. Example: The last time I was at Staples looking for a wi-fi card (less than a year ago), they had a total of 6 different cards, 2 of which were wireless B (outdated technology), 2 of which were PCMI (laptop cards) only, and the other two of which were over $69. When I asked the staff for help in determining compatibility with Linux (such as chipsets and drivers), I was told to go home, look it up, and come back. This is just unacceptable.

Third, the store is generally overpriced. My view is somewhat skewed since I work for an e-commerce store, but many "soft goods" items (USB cables, digital storage media, peripherals, printer consumables) are excessively priced. In some cases, Staples wanted 2-3 times my wholesale cost, and since my store is MUCH smaller than Staples, I can say with confidence that their wholesale cost is much better than mine. Since they don't have a helpful staff or offer many services to go along with their products, I can't see where the store justifies their overly high margins.

    excellent products and customer service

Have used Staples on line for several years. Website is easy to maneuver. They seems to have everything I need at a good price. If you see something that is identical and lower price, sometimes they will match it. Occassionally when there has been an error in shipping something, they take care of the matter very quickly. I highly recommend Staples.

    Staples furniture deals

Staples offers good weekly deals on office furniture. We bought a great chair at nearly half off and couldn't be more satisfied.

    Good Deals with more quantities

Staples offered good black friday deals with much more quantities than the other main electronic stores. I was able to walk in at 10am to a store in a large city and pick up an hp printer at half price. There were also Dell laptops still available at great deals.

    New design

I use staples all the time and our local store re-designed the layout of the store. It is much more open and easier to see where all the merchandise is located. Good job!

BG

    Staples Neat Place to Shop

I love shopping online for the work supples. I always get coupon codes for neat little gifts and at Christmas we are going to do a gift exchange with the items. It makes it fun to order boring office supplies when you get a bath set or a tin of cookies.

    Staples had what I was looking for

I shopped Black Friday specials at Staples. I got a camera for my 82 year old mother that I think she may actually be able to use!!!!!! Thanks, Staples.

    great service

Stopped in to grab some Black friday deals. I thought for certain the sales team would be too busy or too sleepy to answer questions. Had a sales rep take 15 minutes with me to answer my questions about monitors, GPS systems and printers. I was one happy customer!

    Always a good bet

Staples has always provided great deals along with fast shipping(often free). Satisfaction guaranteed. Always be sure to check their site often, deals are always abound!

    Black Friday Surprises

Store employees served coffee as you like it, while waiting for doors to open, Answered questions about sales and location of items on sale as you waited. Handed out coupons for big sale items so you knew whether it was worth waiting. Before opening doors clearly advised where to go for sale items. Bend over backwards service inside. Wish it was black friday everyday11

    deals by Staples

I find deals by Staples as one of the best with a very reasonable price.

    Staples deals

Staples has the best deals and easiest rebates. No clipping out the bar code and mailing back forms. Thanks!

    Love Staples

I often go the Howard Beach, New York Staples store. As soon as I walk in I just have to look at a sales person without saying anything and they are at my beck and call helping me without hesitation. I appreciate their help and they answer any questions I have with no hesitation.

    The BEST

I have shopped at Staples for years both personally and professionally and I can not say enough about the quality of service and the assistance I have gotten both in the store and from online ordering.

The prices are always are always the lowest or comparable, everything is always in stock and orders arrive on time and correct every time.

Love the freebies that come with orders they always make someone int he office happy!

Thank you Staples

    Store purchases in Salisbury, Md store

I have made many purchases from staples. The most recent was an Epson printer. I always have received good products, prices and customer service.

    Love My Staples Rep

We have been using Staples for our business supplies for years and must say they are AWESOME!

Love the customer service and LOVE our REP!!

Never have a problem with orders and if, on rare occasion we do, they remedy it ASAP WITHOUT HASSLE!!

    Staff not very helpful...

The staples store that I go to is not always as helpful as I would like them to be. There are employees standing around and they do nothing to ask if you need help on anything. I usually have to hunt someone down to get help. Thumbs down for customer service!

    Assistance sometimes unavailable

I have been in the local store numerous times. Sometimes there is someone to assist you and sometimes not. They do usually have what I am looking for but agree with other reviews their prices are a little high.