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Overall T-Mobile has a 3.7 star rating based on 23 user reviews.
Thank you T-Mobile!
I have had T-mobile for about 4 years now and have been very satisfied with coverage and durability of my phones. Compared to all other companies, T-Mobile I have been traveling a lot recently, in the country, and there has not been a time i have had bad reception. I get my upgrade soon and i am very excited to get the new Samsung Galaxy 4G. So, thank you so much T-mobile for your support everywhere I go!!!
My husband and I have been with T Mobile for a total of 10+ years and we haven't had one complaint. Our phones usually work when our friends Verizon, AT&T etc. won't. Wouldn't trade for anything
I have been with every carrier
I had sprint for 10 years. hated the foreign service. then i had att and the call quality was terrible, then i had verizon which was not bad overall, but i like having a sim card. Verizon was too expensive. i think tmobile has been best overall, especially price..
Be Sure to Check If You Have Service
T-Mobile has great prices and excellent phones, but their service range is very limited.
Personally, I had no service in most of my home, at my school, and the road in between. So basically, where I spent 90% of my time.
It was always a pain to deal with having no service when you need it.
If they were to put up more owers, they would be top-of-the-line.
That said, if you check online and you DO get service in your area, I will recommend T-Mobile to you.
good customer service
Tmobiles customer service has improved dramaticly in the past year. The employees are easier to talk to and are willing to help. They don't act like they know more then you. They treat you with respect.
I have been with T-Mobile for three or four years and I love their customer service! They have an easy to use automated service, easy to use website, and when you need to talk to a real person, there is rarely a long wait. The representatives are really friendly without seeming fake and they are usually able to fix my issue to my satisfaction. Even though, I love how the iphone looks and feels, I went with the G1 and it's a great phone - indispensable.
T-Mobile has also offered me some great deals - including free plane tickets and a free phone - for being a loyal customer. I've been tempted to go elsewhere to try new phones, but I haven't yet because I just feel very loyal to them.
Ive had a service plan with AT&T and Verizon Wirelss none have satisfied me better than the hospitality of TMobile. With Tmobile the plans are reasonable and employees dont give you the runaround.
Never go with them. They tell u they waive activation, then u get a bill with activation charges.
they bill you 1.41 for 911 usage. It's mandatory.
Absolutely horrible. Never. done with tmobile.
the good thing i like about tmobile is they have nice phones and so time they work with you if you have a problem about your bill. What i don't like about them is that they change you for the internet service it should come with your phone the service is to high
Not worth it
I've been with T-Mobile for two and a half years. I hate it! I'm finally switching. I realize they are probably no worse than other cell phone companies in the States, but I cannot get over how outrageously expensive they are and how they take advantage of every possible opportunity to "steal", yes steal, money from their customers. Charging for voice mail retrieval if you've gone over your minutes. Charging outrageous minute prices for going over your minutes. Charging for incoming phone calls (a practice that you only find in the US- don't consumers realize they are paying double for phone calls here!). When I had basic landline service, my monthly bill didn't go beyond $18 a month. Is there anyone looking at regulating this terrible industry? No, not in the greed capital of the world.
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