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Overall REI has a 4.8 star rating based on 16 user reviews.
Very cool experience. Gotta go to the store in person to know this. All the workers are always very helpful and friendly. Haven't ran into a bad REI store yet.
I have purchased skies and bindings and ski clothing from REI and have never been disappointed. They have mounted several pairs of bindings for my family over the years, and always did a great job waxing and sharping the edges for us. There camping gear is always top of the line. This is my number one place to shop for any outdoor activity. Buying a sub zero mummy sleeping bag for this christmass and REI as usual has the best variety.
Quality good, competitive pricing, great service.
This organization gets it! I have never had a problem with them, returns and exchanges are pain free and the employees know what they are talking about.
Great Store, prices high, but they stand by everything they sell
I like REI because they stand by everything they sell. If you have questions or concerns, they will answer them. The staff knows what they are talking about. Prices can be a little high, but the quality is great - especially for their camping gear.
miss the store
I love REI! Unfortunately, I moved cities and there are none near me in Omaha, NE. I miss being able browse the store! Great merchanidise!
REI always has the latest gear for my outdoor needs. From tents to apparel, anything under the sun. Their clothes are also very nice and anytime I am near a brick and mortar store, I go crazy! They update their line frequently and I love being able to go there to find the latest North Face jacket or Patagonia sweater. Awesome store!
Shopping for a new bike and very friendly service in Santa Fe, NM! Richard was helpful and knew the products!
purchased a propane lantern from REI. used the in store pickup to save on shipping, and everything came together in a timely fashion, staff was great, and I have a sweet new lantern!
Job Well Done
REI and its employees are very helpful and knowledgably. The take the time to serve, educate, and advise on equipment and levels of. They are a very good store and that is why i shop at REI time after time.
A good store to shop
REI stocks and sells quality outdoor equipment at a reasonable price. Great Customer Care!
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REI Business Address / Contact Information
Sumner, WA 98352-0001
Recreational Equipment, Inc.
6750 S. 228th St.
Kent, WA 98032
Customer Service Toll Free Phone: 1-800-426-4840 (US and Canada)
International Phone Number: 1-253-891-2500
Fax Number: 1-253-891-2523
Headquarters Telephone: 1-253-395-3780
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