Overall Zappos has a 4.8 star rating based on 376 user reviews.
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Loyal Customer
I like that Zappos is online!!! All of my experiences with this company have been exceptional!
Troy (Posted at 7:12 pm on June 10, 2011.) What great customer service
I am so impressed with what I have heard from friends about customer service at Zappos I will shop for myself and will pass it on to my other friends and family.
Lurana (Posted at 2:58 pm on June 7, 2011.) always happy
eveytime i have oredered from Zappos the shoes always fit perfect. Service is excellent.
Elizabeth (Posted at 12:43 pm on June 3, 2011.) I would shop there again!
Everything they sell is high quailty. I am purchasing 2 more pairs of shoes. It's a great way to find the size you need.
denmother (Posted at 12:38 am on May 29, 2011.) Awesome
I would buy items from Zappo anytime. They carry good products. They are quick with their deliveries. The best is their return policy is so easy. If something you ordered doesn't fit it's easy to send back.
vicki Sheil (Posted at 4:12 pm on May 23, 2011.)
Great shipping and return policy
I have bought shoes from Zappos in the past. Whenever something did not fit, all I had to do,was make a phone call for a printable label and off they went for an exchange or refund.
Just find that the prices are up there with the DSWs and Off Broadways, which is too high for me and I need to look for a promo code or a sale to buy from them.
They have a pair of shoe I really want right now but need a code to purchase...
Kathy (Posted at 12:21 pm on May 19, 2011.) I love the free shipping!
I was going to order from BCBG directly but checked your sight and you had the same dress but with free shipping.
jennifer harris (Posted at 2:19 am on May 13, 2011.) shoes
HAVING A WIDE FEET IT'S ALWAYS HARD FINDING SHOES BUT NOT AT ZAPPOS I LOVE THEM
NIKKI (Posted at 5:29 pm on May 10, 2011.) The Best
Zappos is absolutely the best. I never go to department stores anymore. The staff is excellent and helpful and the quality and selection cannot be beat. Thank you Zappos.
Eileen (Posted at 1:59 pm on May 6, 2011.) has everything
i love that Zappos has like everything i want! like brand clothing and no tax or shipping!
em (Posted at 5:16 am on April 29, 2011.) excellent
Zappos has an amazing selection and prices that can't be beat.If you are looking for bargins on quality brand this is the place to go
Patricia (Posted at 1:21 pm on April 26, 2011.) awesome
i love the website, cheap, deatailed, easy to use, great selection
clay thomas (Posted at 12:50 am on April 26, 2011.) Zappos Deal!
This is a great website it has a lot of great deals and I like how it's free shipping!!
drock (Posted at 9:06 pm on April 21, 2011.) buying my favorite shoes on Zappo
I work full time and I find shopping for shoes, clothes and purses at retail stores too time consuming. I would like to shop on line and find ways to acquire coupons to assist me with my purchases. If possible, I would like to purchase all of my shoes thru you......
Gi Gi (Posted at 2:37 am on April 18, 2011.) User friendly!
Zappos is great to do business with! Friendly people, and great products, generous return policy! It all adds up to a great on-line shopping experience!
Sandy (Posted at 3:39 am on April 14, 2011.) Selections
I love finding products online at Zappos. I can always find stylish gifts and things for myself. Plus basic running shoes for my kids.
Kathy DeCoster (Posted at 4:52 am on April 13, 2011.) great shoe website
I am very surprised and pleased with zappos website. You have a great selection of shoes in smaller sizes. i wear a size 5 and it is always difficult to find such a small size. you have a great selection. I will definatelly return and buy shoes at sappos.
irma (Posted at 4:05 pm on April 10, 2011.) Great online shopping
I have had great success shopping with Zappos great prices, selection and fast shipping
Britt (Posted at 4:33 pm on April 7, 2011.) Great Shoe Choices
Love Zappo's for their prices and selections and the return free policy... I have enjoyed shopping winter and summer shoes with Zappo's, makes it easy for me and great looks on the feet.
Liz McManus (Posted at 2:22 pm on April 7, 2011.) Pleased
I have not ordered shoes yet, but so far I like what I see. Zappos offer a wide selection of the most popular shoes and accessories. I've recently started running for the first time in my life. I began researching online running shoes and was immediatly drawn to Zappos website. The selection is so large, it's hard to decide. What I like most is the prices. J. Lowe, Flint, MI
J. Lowe (Posted at 1:23 am on April 5, 2011.) TIMELY AND HUGE SELECTION
VERY TIMELY SHIPPING, GREAT SELECTION. HOWEVER I'VE FOUND SHOES OUT OF STOCK QUITE OFTEN. THEY DO OFFER TO SEND AN EMAIL WHEN PRODUCT IS BACK IN STOCK THOUGH. VERY HELPFUL.
LISA (Posted at 5:06 pm on April 2, 2011.) Simply Marvelous
Zappos has the best shoe collection ever.I really love their shoes but they are kind of expensive for my budget.I need a discount or a coupon.
czxtvr (Posted at 3:00 am on April 2, 2011.) Love it
Zappos is the best. Great items and even better customer service.
Thanks for this great site.
Sharon Lotz (Posted at 3:33 am on April 1, 2011.) amazing service
I had just recently the occasion to use Zappos. The 1st pair of shoes didn't fit and they did an exchange for another pair by transferring the payment. The 2nd pair also didn't fit and even though it is only supposed to be 1 exchange, they helped me again. Their customer service and free ship both ways is outstanding. Their customer service is second to none.
buglet (Posted at 7:15 pm on March 31, 2011.) The best of the best!
Since I found Zappos, several years ago, have to say I have never been disappointed. The variety of styles in wide width shoes was a pleasant surprise. Their Customer Service surpasses most websites. On ocassion I ordered shoes and they arrive the next day. The return policy is on of the services that keeps me coming back. Never had a problem returning shoes. Although it doesn't happen often.
All in all I believe in Zappos and recommend their website to family and friends.
aef1944 (Posted at 5:06 pm on March 30, 2011.)More Zappos Reviews
